ShippingOrders are shipped via UPS Ground. Please note UPS does not deliver to PO Boxes.Returns & ExchangesReturns will be accepted within 14 days for store credit or exchange only. All returns must be accompanied with a receipt or original packing slip and a RA#. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to receive an RA#. KL Studios is not responsible for any damage that occurs when return shipping. Please pack your return item carefully!Damage or BreakageAny breakage upon shipping must be reported to KL Studios within 5 days via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will reship your product once UPS has obtained possession of your return package and the products are available for shipment.Quality & CareIrregularities and variation in the glaze, color, texture and finish are inherent and should be expected due to the hand-crafted nature of our pieces. We feel that these characteristics only add to the natural beauty and unique quality of our products and are in no way to be considered flaws.ContactFor questions or comments please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it KL Studios, LLC 2658 Griffith Park, #119 Los Angeles, CA 90039 |
| Last Updated on Tuesday, 12 March 2013 01:07 |
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